1Information We Collect
We collect information that you provide directly to us when using Sainfoxiya's services. This includes:
- Account Information: Name, email address, phone number, and password when you create an account
- Payment Information: Credit/debit card details, UPI IDs, and billing addresses (processed securely through PCI-DSS compliant gateways)
- Gift Card Details: Purchase history, recipient details, and delivery preferences
- Device Information: IP address, browser type, device type, and operating system
2How We Use Your Information
We use the collected information to provide, maintain, and improve our services. Specifically, we use your data for:
- Processing and delivering your gift card orders
- Sending transactional emails and SMS notifications
- Providing customer support and responding to inquiries
- Personalizing your experience and recommending relevant products
- Detecting and preventing fraudulent activities
- Complying with legal obligations
3Data Security
We implement industry-standard security measures to protect your personal information:
Security Measures
256-bit SSL encryption for all data transmission, PCI-DSS compliant payment processing, regular security audits, and strict access controls for employee data handling.
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We continuously update our security practices to meet evolving threats.
4Data Sharing & Third Parties
We do not sell your personal information to third parties. We only share data with:
- Payment Processors: Razorpay, PayU, and other PCI-DSS compliant gateways for transaction processing
- Delivery Partners: Email and SMS service providers for gift card delivery
- Brand Partners: Only when necessary for gift card redemption (with your consent)
- Legal Authorities: When required by law or to protect our rights
5Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Export your data in a machine-readable format
6Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience:
- Essential Cookies: Required for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our site
- Marketing Cookies: Used to deliver relevant advertisements (with your consent)
You can manage cookie preferences through your browser settings or our cookie consent banner.